To emulate the concept of "customer service" while performing all related job duties. 1)Assist in development of "customer service excellence" standards that not only meet but exceed customer expectations. 2)Assist in establishing "customer service standards" policies and procedures. 3)Act as a resource person for all hospital associates and partners in customer service m

Exceptional customer service skills are required. Position Requirements High School Graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED). Typically requires 2 years of experience in Patient Access health care insurance industry or in a customer service setting. Ability to communicate clearly and proactively to manageme

Performs all the functions of a Medical Assistant I Med Grp such as preparing and rooming the patient, clinical integration focus, performing laboratory procedures, assisting the Physician/Advanced Practice Clinician (APC) with procedures and administering routine medications, under Physician/Advanced Practice Clinician (APC) orders or medical group approved standing orde

Major Responsibilites Creates the guest services schedules and ensures employees adhere to it, rearranges staffing when call offs occur, and fills in at the desks when needed Responsible for training new teammates (and volunteers, if applicable) on all guest services locations, protocols and policies, including but not limited to visitor restrictions, Epic, EasyLobby, cal

Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co payments, and responds to routine requests for information. Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio visual arrangements, and document prepa

Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training. Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enfor

Assembles general and specialty instruments and sets 1)Examines surgical instrumentation for cleanliness, proper assembly and proper performance. 2)Assembles instrument set, ensuring that the correct number and type of instruments are present following established lists. Placing the instruments appropriately to ensure sterilization and ease of use by the user. 3)Check ins

Under the observation of the Registered Nurse, completes activities of daily living, vital sign completion and blood glucose monitoring. Collaborates with the Registered Nurse in establishing a plan of care based upon an analysis of health, education and developmental needs and patient/family preferences. Under the observation of the Registered Nurse, evaluates patient re

Coordination of the Referral Process 1)Collects all referrals from medical staff daily and obtains any necessary approvals from attendings. 2)Works in all aspects of the referral process, including processing referrals for patients based on primary care physician orders and follow up specialists service recommended. 3)Generates necessary correspondence or calls to patient

This position is eligible for a $2500 sign on bonus, payable after 90 days of hire (Internals not included) JOB SUMMARY The Medical Assistant is a key member of the patient care team by supporting physicians and other clinicians in the delivery of high quality health care to ambulatory patients. Medical Assistants are vital to the effective operations of a fast paced medi

Takes and receives referrals and inquiries for HME and Respiratory services in accordance with established policies and admission criteria. Insures the timely and efficient transmission of referrals to appropriate operational areas that will have a direct impact on customer satisfaction, increased cash and revenue, and reduced bad debt write off. Provide quality customer

This position is eligible for a $5000.00 sign on bonus, payable after 90 days of hire and remainder payable after 1 year of hire (Internals not included) Major Responsibilities Patient Centered Wholistic Care The registered nurse is culturally sensitive and engaged with the beliefs and values of diverse populations. Nurses engage with inter professional colleagues to deli

Under the supervision of the RN, participates in the planning of nursing care and documents plan according to policy and procedure. Participates in developing individualized patient plan of care, prioritizing, and organizing patient care, and ensuring follow through with planned care. Involves patient/family in the plan of care. Collaborates with other members of the heal

Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement. Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions accordi

Assuring and Improving Quality of Care Facilitates the patient and family's right to receive quality cost effective care following Advocate's MVP of Stewardship. 1)Utilizes appropriate resources to respond to situations that have the potential to negatively impact outcomes. 2)Adapts practice to the latest standards according to evidence based literature. Utilizes appropri